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Dump File Not Created and Configuration Check When DB Abnormally Terminates on Windows

Document Type | Troubleshooting 

Category | Monitoring/Inspection

Applicable Product Version | 6FS06

Document Number | TMOTS007

 

Issue

In a Windows environment, there have been cases where no logs are generated even though the database has abnormally terminated.
 
 

Cause

In the Windows environment, when the DB abnormally terminates, the Dump file was not created.
 
 

Solutions

The following settings are required to allow dump generation.
Registry Registration
reg add "HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\tbsvr.exe" /v DumpFolder /t REG_EXPAND_SZ /d "C:\Users\user\Desktop\Tmax\test_dump" /f
reg add "HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\tbsvr.exe" /v DumpCount /t REG_DWORD /d 20 /f
reg add "HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\tbsvr.exe" /v DumpType /t REG_DWORD /d 1 /f

[Figure 1. Registry Setting Screen]
  • DumpCount : 20
   โ†’ Keeps up to 20 dump files.
  • DumpType : 1
   โ†’ Creates a minidump.
  • DumpFolder : C:\Users\user\Desktop\Tmax\test_dump
   โ†’ Dumps are created in the specified folder, and the folder must be created in advance.

 

 

 

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