Document Type | Troubleshooting
Category | Monitoring/Inspection
Applicable Product Versions | 6FS06, 6FS07, 6FS07PS, 7FS01, 7FS02, 7FS02PS
Error Code | 21003
Document Number | TMOTS012
Issue
An ongoing query fails and the 21003 error occurs indicating the snapshot is too old to read.
NoteThe 21003 error is not related to data corruption or loss.
Cause
This occurs when the Undo Segment is too small relative to the workload.
Also, since Undo space is overwritten space, this error indicating the snapshot is too old occurs when past data cannot be read.
CautionIf UNDO_RETENTION is set excessively high, UNDO reuse may not be possible.
Solutions
Set the UNDO_RETENTION parameter appropriately to be greater than the time taken by the longest-running transaction.
Expand the Undo space sufficiently.