Document Type | Troubleshooting
Category | Installation
Applicable Product Versions | Tibero 4, 5, 6FS07, 6FS07PS, 7FS02, 7FS02PS
Document Number | TINTS017
Issue
When starting Tibero Active Cluster Manager (TBCM) using VIP, the status field among HP CM (Cluster Manager) network_Parameters changes to unknown.
network_Parameters interface status path name primary unknown 0/0/1/0 lan0 primary unknown 0/0/2/0 lan1 primary unknown 0/0/4/0 lan2
Caution
If the status part of HP CM's network_Parameter is unknown, it is not possible to determine whether the interface is operating or stopped.
This occurs when the Cluster is in a stopped state and online disk addition to the Cluster is not possible.
This document explains how to identify abnormal cluster phenomena on HP servers and how to resolve them.
Solutions
1. Check Ethernet netmask
When using Tibero VIP in an HP Cluster environment, the netmask value of the OS NIC Interface is used. (This can be checked using the ifconfig command.)
ifconfig lan1
lan1: flags=2000000000001843<UP,BROADCAST,RUNNING,MULTICAST,CKO,TSO>
inet 128.1.1.1 netmask fffff800 broadcast 192.168.0.1Note
ffffff800 is a hexadecimal representation of 255.255.248.0.
2. Set appropriate parameters in $TB_SID.tip
Enter the LOCAL_CLUSTER_VIP_NETMASK parameter correctly in the $TB_SID.tip file.
LOCAL_CLUSTER_VIP=192.168.41.170 LOCAL_CLUSTER_NIC=lan1 LOCAL_CLUSTER_VIP_NETMASK=255.255.248.0 LOCAL_CLUSTER_VIP_BROADCAST=192.168.0.1